Last Updated: July 8, 2026

Swiftship is committed to complying with all applicable customs, security, and regulatory requirements governing international shipments.

To ensure compliance with customs regulations and prevent fraud, customers may be required to complete Know Your Customer (KYC) verification before shipping internationally.

1. KYC Requirements

Customers may be required to provide:

• Full Name
• Residential or Business Address
• Government-issued Photo Identification
• Address Proof
• Contact Number
• Email Address
• Tax Identification Number, where required
• Any additional documents required by customs authorities

KYC verification is generally required only once unless updated documentation is requested.

2. Customs Documentation

Depending on the shipment and destination country, customers may be required to provide:

• Commercial Invoice
• Packing List
• KYC Documents
• Import or Export Licences (where applicable)
• Product Descriptions
• Declared Value of Goods
• Any additional customs forms required by the destination country

Customers are responsible for ensuring that all documents and declarations are complete, accurate, and truthful.

3. Customer Responsibilities

Customers agree to:

• Provide accurate shipment information.
• Declare the correct value and description of goods.
• Cooperate with customs authorities if additional information is requested.
• Pay applicable customs duties, taxes, storage fees, and import charges.
• Ensure the shipment complies with the laws of the origin and destination countries.

4. Customs Delays

Swiftship is not responsible for delays caused by customs inspections, documentation reviews, government agencies, or regulatory authorities.

5. Refused or Seized Shipments

If a shipment is refused, returned, held, or seized by customs due to inaccurate information, prohibited items, unpaid duties, or regulatory non-compliance, the customer shall be responsible for all resulting costs, including return shipping, storage, duties, taxes, penalties, and any other applicable charges.

6. Privacy of KYC Information

All KYC documents are handled with appropriate security measures and are used solely for identity verification, customs compliance, fraud prevention, and legal obligations. Personal information is processed in accordance with our Privacy Policy.

7. Contact Us

If you have any questions regarding KYC requirements or customs compliance, please contact us:

Swiftship

Website: www.swiftshipglobal.com

Email: info@swiftshipglobal.com

Phone: +91-9540340345