Last Updated: July 8, 2026

Swiftship (“Swiftship”, “we”, “our”, or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website or use our international courier, cargo, freight, logistics, and related services.

By accessing our website or using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Full Name
• Email Address
• Phone Number
• Company Name (if applicable)
• Pickup Address
• Delivery Address
• Billing Address
• Country and Postal Code

Shipment Information

• Sender and Receiver Details
• Shipment Contents
• Parcel Weight and Dimensions
• Shipment Value (where required)
• Tracking Information
• Shipping Instructions

Identity Verification Information

Where required by law or customs regulations, we may collect:

• Government-issued Identity Documents
• KYC Documents
• Tax Identification Information (where applicable)
• Customs Documentation

Payment Information

For payment processing, we may collect:

• Payment Amount
• Payment Status
• Transaction Reference

Online payments are processed through secure third-party payment providers. Swiftship does not store your complete debit or credit card information on its servers.

Technical Information

When you visit our website, we may automatically collect:

• IP Address
• Browser Type
• Device Information
• Operating System
• Pages Visited
• Date and Time of Visit
• Referral URLs
• Cookies and Similar Technologies

2. How We Use Your Information

We use your information to:

• Process shipment requests.
• Arrange parcel pickup and delivery.
• Generate shipping labels and documentation.
• Complete customs clearance requirements.
• Provide shipment tracking updates.
• Process payments.
• Respond to customer inquiries.
• Improve our website and services.
• Prevent fraud and unauthorized activities.
• Comply with applicable legal and regulatory obligations.
• Send important service-related communications.

Where permitted by law, we may also send promotional offers, newsletters, or marketing communications. You may unsubscribe from these communications at any time.

3. Cookies

Our website may use cookies and similar technologies to:

• Improve website functionality.
• Remember your preferences.
• Analyze website traffic.
• Enhance user experience.
• Measure website performance.

You can control or disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

4. Sharing of Information

We do not sell or rent your personal information.

We may share your information with:

• Airline and logistics partners
• Courier and delivery partners
• Customs authorities
• Government agencies where legally required
• Payment service providers
• Technology and hosting providers
• Customer support service providers

Information is shared only to the extent necessary to provide our services or comply with legal obligations.

5. International Data Transfers

As an international logistics provider, your personal information may be transferred to or processed in countries outside your country of residence to facilitate shipment processing and delivery.

We take reasonable steps to ensure your information remains protected during such transfers in accordance with applicable laws.

6. Data Security

We implement appropriate administrative, technical, and organizational security measures to protect your personal information against:

• Unauthorized access
• Loss
• Misuse
• Alteration
• Disclosure
• Destruction

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to:

• Provide our services.
• Complete shipping transactions.
• Maintain business records.
• Meet legal, tax, accounting, customs, and regulatory requirements.
• Resolve disputes and enforce our agreements.

Once information is no longer required, it is securely deleted or anonymized where appropriate.

8. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information.
• Request correction of inaccurate information.
• Request deletion of your personal information where permitted by law.
• Withdraw consent where processing is based on consent.
• Object to certain types of processing.
• Request a copy of your personal data.
• Request restriction of processing under certain circumstances.

Requests may be subject to identity verification and applicable legal requirements.

9. Third-Party Links

Our website may contain links to third-party websites or services.

Swiftship is not responsible for the privacy practices or content of third-party websites. We encourage users to review the privacy policies of any external websites they visit.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to delete it in accordance with applicable laws.

11. Legal Compliance

We may disclose personal information where required to:

• Comply with applicable laws or regulations.
• Respond to lawful requests from government authorities.
• Protect our legal rights.
• Prevent fraud or illegal activities.
• Protect the safety of customers, employees, and the public.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.

Any updates will be posted on this page with the revised “Last Updated” date.

Your continued use of our website or services after changes become effective constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or how your personal information is handled, please contact us:

Swiftship

Website: www.swiftshipglobal.com

Email: info@swiftshipglobal.com

Phone: +91-9540340345